Sports / Mobile
Your account data belongs to you. This policy explains what we collect when you access alexistogrl, how we store it, and the choices you hold over your own records — including transaction data tied to DANA, OVO, and ShopeePay where those routes are active in your region. Availability depends on local law and eligible regions.
When you open an account on alexistogrl, we collect the information needed to operate your account — login credentials, transaction records, device identifiers, and support history. We do not sell this data to third parties, and we do not share it with advertisers. Data tied to your wallet activity — whether you route funds through DANA, OVO, or ShopeePay — is retained only as long as needed to maintain your transaction history and respond to support queries. We apply standard encryption in transit and at rest for all account records. Cookies and session tokens are used to keep your login active and to understand how our platform performs; you can manage cookie preferences through your browser settings at any time. Any data transfer across jurisdictions follows the requirements of applicable local law, and access to your records is available upon request through our support channel. This policy applies to all account holders in Indonesia where local law permits access to our platform. We update this document when our data practices change and will notify you through your registered account contact before changes take effect.
Deposits and withdrawals made through DANA are logged in your account history. These records are accessible under your transaction tab and are retained to support any account queries you raise with our support team. We do not forward this data to DANA beyond what the payment flow itself requires.
When you link an OVO number to your account, we store that number against your profile to verify future transfers match your registered wallet. You can update or remove this link from your account settings page. Changes take effect on your next transaction.
ShopeePay payment references are stored per transaction in your account history. If a transfer does not reflect in your balance, our support team uses this reference to trace and resolve the issue. No additional ShopeePay data is collected beyond the transaction reference.
Session cookies keep you logged in during your visit. Analytics cookies help us understand which account features are used most. You can clear or block these through your browser at any time without affecting your account data or transaction history.
This policy draws a clear line between data we control directly and data that passes through third-party services. Understanding that line helps you know where to direct any question about your records.
All data generated when you create, log into, or update your alexistogrl account falls fully within this policy. This includes your registered email, session history, and any identity verification steps shown on the account page.
Transaction data for routes you use — DANA, OVO, ShopeePay — is covered here for the record we hold on our side. The wallet provider's own handling of that transaction is governed by their separate policy, not ours.
Data collected as you browse our lobby, including pages visited and session duration, is covered by this policy. You can manage cookie preferences in your browser; doing so does not affect your account balance or transaction records.
Any service linked from our platform but not operated by us — including payment processors, game studio servers, and external links — operates under its own privacy terms. We are not responsible for data practices beyond our own infrastructure.
Your account records are not locked away. If you want to review what we hold, correct something that looks wrong, or ask a question about how your data is handled, the path is straightforward. Log in and open the account settings page — your transaction history, registered wallet numbers, and contact details are all visible there. To correct account details such as your registered email or linked wallet number, use the edit fields in account settings and follow the verification step shown on screen. If you believe a record is inaccurate and the settings page does not resolve it, contact our support team directly with the transaction reference or account detail in question. We will review and respond. To request a broader summary of data we hold on your account, or to ask that certain records be removed where local law permits, send that request through our support channel. We will confirm receipt and advise on next steps based on applicable local law.
Your full transaction history and account profile are available after login under the account tab. DANA, OVO, and ShopeePay transactions each appear with a reference number you can use when raising a support query.
Update your registered email, phone number, or linked wallet directly in account settings. A verification step is shown on screen to confirm any change is authorised by the account holder.
If something in your record looks incorrect or you want to understand how a specific data point is used, contact support with your account reference. Our team responds through the same channel you use to reach us.
Where local law permits, you may request removal of certain account records. Submit that request through our support channel with your account details. We will confirm eligibility and next steps based on the applicable rules for your region.
Any question about your data — how it is stored, what we hold, or how to correct a record — can be directed to our support team. Use the contact path that fits your situation; our team handles policy queries alongside account and payment questions.
Open the support chat from your account dashboard. Describe your data query and include your account reference. Our team will confirm what records we hold and advise on any correction or removal steps available in your region.
Send your privacy or data query to our support email address shown on the contact page after login. Include your registered account email and a brief description of the record in question so our team can locate your file without delay.
For routine changes — correcting a linked wallet number, updating contact details, reviewing transaction history — the account settings page handles these directly after login without needing to contact support first.
Our approach to data handling is built around what your account actually needs. We store what is necessary to operate your account and support your transactions; we do not collect beyond that scope. Each data category — login credentials, wallet references, transaction records, session data — is held separately and accessed only by the team functions that require it for account operations or support resolution.
Account data is encrypted in transit using standard SSL protocols and encrypted at rest on our servers. Wallet references for DANA, OVO, and ShopeePay are stored in isolated records separate from your login credentials to limit exposure in any single point of access.
We use session cookies to keep your account active during a visit and analytics cookies to understand platform performance. A cookie preference panel is accessible through your browser settings. Blocking analytics cookies does not affect your account, wallet links, or transaction records.
Transaction records are retained for the period required to support account queries and comply with applicable local financial record requirements. When a retention period ends, records are removed from active storage. You can ask our support team about the specific retention period applied to your account type.
To update, correct, or request removal of account data, start with the account settings page after login. For requests that go beyond what settings allows — such as a full account data summary or a removal request — contact our support team through live chat or email with your account reference and the specific record in question.
These are the questions account holders in Indonesia ask most often about how their data is handled on alexistogrl. If your question is not listed here, our support team can help through live chat or email.
We collect your registered email, a password hash, and any wallet number you link — such as DANA, OVO, or ShopeePay. We also log transaction references and session data during your visits. We do not collect data beyond what your account and payment activity generates.
Yes. Log in and open the account tab to view your transaction history, registered contact details, and linked wallet references. If you want a broader summary beyond what the account tab shows, contact our support team with your account reference and we will prepare it for you.
Go to account settings after login, find the wallet section, and use the edit field to update your DANA, OVO, or ShopeePay number. A verification step appears on screen to confirm the change is authorised. The updated number applies to your next transaction.
Access to your account data is restricted to team functions that need it — account operations for login and wallet matching, and support staff when you raise a query with a transaction reference. We do not share your data with advertisers or unrelated third parties.
This policy covers the transaction records we hold on our side — the reference numbers, amounts, and timestamps logged in your account. The wallet provider's own handling of the same transaction is governed by their separate policy. Availability depends on local law and eligible regions.
Where local law permits, you may request data removal by contacting our support team through live chat or email. Include your account reference and specify which records you are asking about. We will confirm eligibility and advise on next steps based on the rules applicable to your region.