Sports / Mobile
These legal terms set out how alexistogrl operates this platform, what governs your account relationship with us, and what applies when you use our services — including transactions made through DANA, OVO, or ShopeePay. Access and eligibility depend on local law and are available only where permitted in your region.
Our legal terms apply to every account action you take on this platform — from the moment you register through every transaction you complete using DANA, OVO, or ShopeePay. We collect only the account and transaction data needed to run the service and process your wallet operations. This platform does not share your account data with third parties except where required by applicable law or where you explicitly authorise it. Cookies and session data help us keep your account session secure and your wallet selections remembered between visits — you can review and adjust cookie preferences from your browser settings at any time. These terms are written to reflect Indonesia-region usage, and availability of any feature or transaction route depends on what local law permits in your eligible region. We update these terms when our services or obligations change; the current version is always shown on this page with the date it took effect. If a section of these terms conflicts with applicable local law, that section applies only to the extent permitted. For questions about how a specific term affects your account, our support team is the right starting point.
DANA wallet transactions fall within our account-linked payment policy. Your DANA number must match the name on your registered account.
OVO transfers are subject to the same account-verification requirements. Mismatched wallet names will pause the transaction pending review.
ShopeePay is accepted where your account region and local law allow. Confirm your wallet is linked correctly before initiating a transfer.
Not every situation falls under the same part of our policy. Understanding where each area sits helps you know where to look when a question comes up — and where to direct a dispute if one arises.
Your login credentials, account profile, and session activity are fully within scope. We manage how this data is stored, how long it is kept, and who inside our team can view it. Access controls are reviewed regularly.
Deposits and withdrawals processed through DANA, OVO, or ShopeePay are covered under our transaction policy. Wallet verification, account-name matching, and transaction records all sit inside this scope.
Game content supplied by CQ9, JDB, Habanero, and Spadegaming is governed by each studio's own content terms alongside ours. We make titles from these studios available in our lobby; their content rules travel with their titles.
External links, third-party payment infrastructure, and services outside our platform boundary are not covered by this policy. Their own terms apply once you leave our environment or interact with a wallet app directly.
Our policy is not just a set of obligations on you — it also outlines what you can do with your own account data and how to act on it. You have the right to review the transaction records associated with your account at any time by opening the history section after login. If you find a detail that looks wrong — a name, a registered contact, or an account preference — you can correct it through the account settings page without contacting support first. For anything that settings cannot resolve, our support team is reachable and can act on a written request. We do not require a formal legal notice for routine account corrections; a clear message through our support channel is enough to start the process. Response times depend on the nature of the request, and the current status of any open request is visible inside your account dashboard after login.
Open the transaction history section after login to see every deposit and withdrawal on record. Filter by date or wallet type to find a specific entry.
Account name, contact details, and wallet associations can be updated directly in settings. Changes to wallet links may require re-verification to keep your DANA or OVO account matched correctly.
Send your question through the support channel with your account ID and the specific term you are asking about. Our team will respond with reference to the current published version of this policy.
If you want to know what account data we hold or need a correction processed, contact support directly. The request goes through the same channel as standard account help.
For any question about these legal terms, your account rights, or a specific transaction under dispute, these are the contact paths we keep open.
Open the chat widget from any page after login. For policy questions, quote the section name and your account ID so our team can pull the right records immediately.
Send detailed policy or data questions to our support address shown in your account profile page. Include your registered wallet type — DANA, OVO, or ShopeePay — so the right team picks it up.
The current status of any open support request, including policy or data requests, is tracked inside your account dashboard. Check there before sending a follow-up message.
Our approach to data handling is built around what your account actually needs — nothing beyond it.
We collect account registration data, transaction records, and session logs. We do not collect data beyond what is needed to operate your account, process your DANA or OVO transactions, and keep the service running correctly.
Cookies keep your session active and your wallet preference saved between visits. We do not use cookies to build marketing profiles. You can clear or restrict cookies through your browser; doing so will require you to log in again on your next visit.
Your account credentials are stored with industry-standard protection. Transaction and account records are retained for the period required by applicable regulation and then removed. You can request details about your retention period through support.
For any data correction, deletion request, or policy clarification, contact us through the support channel with your account ID. The team handling these requests will acknowledge receipt and follow the process set out in the current policy version shown on this page.
Common questions about how our legal terms apply to your account and what you can do under them.
Yes. All transactions processed through DANA, OVO, or ShopeePay fall within our account and payment policy. Your wallet name must match your registered account name; if it does not, the transaction will pause for verification before it completes.
The version on this page is always current. We update it when our services or obligations change and note the effective date at the top of the page. You do not need to request a copy — the published version here is the one that applies to your account.
Most account details — contact information, preferences, and wallet associations — can be updated directly in your account settings after login. Changes to wallet links may trigger a re-verification step. For anything settings cannot resolve, support is the next step.
We hold your registration details, transaction history, and session records. We do not hold data beyond what your account requires. To see a summary or request a correction, send a message through our support channel with your account ID and we will respond with what is on record.
Records are kept for the period required under applicable regulation and then removed. The exact period depends on your account region and the relevant local rules. Contact support with your account ID if you need clarification on the retention period for your specific account.
Start by checking your transaction history in the account dashboard — most discrepancies are visible there. If the record does not match what you expect, contact support through live chat or email with the transaction date, amount, and the wallet used. Our team will review against the transaction log.